© AdobeStock/314862204/fizkesIn today’s rapidly changing world, turbulent times are a constant reality for businesses. Conflicts within and between companies, as well as with institutions, often lead to frustration and uncertainty. These negative factors significantly impair workforce productivity, which can also lead to resignations.
The resulting employee turnover incurs immense costs running into the billions and significantly undermines Germany’s economic strength.
© AdobeStock/715177520/AI FarmThis program trains HR managers at regional companies in conflict management, equips them to resolve conflicts within their own organizations, and raises their awareness of how to collaborate with mediators. If needed, participants can be referred to a pool of certified mediators, including those affiliated with the BMWA.
Conflicts in the workplace can arise quickly. Addressing these conflicts and resolving them collaboratively—whether independently or with support—promotes a stable corporate culture and has a positive impact on an employer’s attractiveness.
Conflicts must be resolved constructively so that employees can focus on their work and uninterrupted workflows can be ensured. In times of high demand for skilled workers, improving employee performance and fostering a positive work environment are essential. This is achieved, among other things, through collaborative conflict resolution.
© AdobeStock/163651125/alotofpeopleThe workshop series “Successful Conflict Resolution: Strategies and Resources for SMEs” is structured into several modules that build on one another thematically. Each session consists of a fixed group of up to 12 participants and lasts 4 hours per session.
All modules are led by experienced mediators.
Participation is free of charge.
Sessions are always held from 9:30 a.m. to 1:30 p.m.:
November 5, 2026
November 10, 2026
November 16, 2026
Venue: Haus der Wirtschaftsförderung, Vahrenwalder Str. 7, 30165 Hanover (Room 313)
The topics are taught in a practical manner and applied in real-world scenarios.
Our target audience: HR managers at SMEs in the Hanover region (across all industries), max. 2 people per company.
What we offer: An ongoing service focused on “conflict management” and a network of certified mediators.
Our goal: To provide a “toolkit” for identifying, addressing, and resolving conflicts; to empower participants to reflect on their own attitudes; and to raise awareness and add value to the topic of mediation.
Our focus: To train participants in conflict management skills and raise awareness of conflicts (preventively).
Important: Neither the sale of services by mediators nor conflict resolution with employees within the workshop series can be offered as part of this service.
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The association aims to establish mediation as an alternative to litigation within companies, organizations, and government agencies. In-house conflict resolution and conflict prevention are also part of the services offered by members active in the BMWA. The members of the BMWA come primarily from the fields of law, psychology, social sciences, and economics, and are specialists in conflict resolution, particularly in economic and organizational contexts.
Learn more about the association here.
With over 3,000 members, the Bundesverband MEDIATION e.V. is Europe’s largest professional association dedicated to conflict resolution. On the association’s website, you can find qualified mediators and filter your search by specialty, location, and qualifications. You can get “first aid” in acute conflict situations through our conflict hotline, which is available free of charge daily from 8:00 a.m. to 8:00 p.m.
Learn more about the association here.
The association MiB – Mediation im Betrieb e.V. – has made it its mission to make mediation in the workplace the norm: A strong conflict culture for strong companies. The association’s founders are executives, sole proprietors, entrepreneurs, and team players from a wide variety of industries and professional fields, so they are familiar with the challenges of all “conflict hotspots” that arise in the workplace, within teams, between employees, and with managers. The association’s founders work as freelancers and, among other things, serve as volunteer mediators. More information here.
This program is implemented under the auspices of and with funding from the Region of Hanover, as well as under the
responsibility of the Department of Economic and Employment Promotion.
